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I am unable to change the pin for my roku account.

I am trying to change the pin for my roku account. After I log in.  I go to the pin prompt. I select change pin. After I enter the new pin the update or save button stays Grey and I am unable to change my pin.

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Retired Moderator

Re: I am unable to change the pin for my roku account.

Hey @Jnegri72

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: Roku Support then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter. 

All the best,

Kariza D.
Roku Forum Moderator
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