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How to turn on my tv without a remote?

I lost my Roku remote and trying to turn my tv with my roku remote on mobile app but my tv will not connect. Please help me

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RokuKarla
Retired Moderator

Re: How to turn on my tv without a remote?

Hi @snugglecakes072

Thanks for posting in the Roku Community!

Please note that you have the option to use the mobile app in replacement of your remote, your TV must be connected to the WiFi network you can use a Roku mobile app from your phone. The Roku mobile app will work only when the Roku TV and the phone are connected to the same WiFi network.

Here's a link to our support page to find out more about the feature: How to connect the Roku® mobile app to your Roku device over Wi-Fi®

However, if there's any changes on the network (SSID and password), you will need a physical remote in order to input your new password and connect to a new wireless network. For US customers, you can check out replacement remotes in our accessories store here 

Hope this helps! Let us know if you have any other concerns.

 

Regards,
Karla

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