My Sharp TV Model CL-65Q7300U went Tang Uniform and only shows the (SHARP ROKU TV) on the screen and never comes up. Roku is not fielding phone calls for tech support so I am trying to get the information needed to download the latest firmware to see if that fixes the issue. Does anyone know with out being able to get into the TV settings where the 4 digit and one letter Roku model number is? Any help is greatly appreciated!
Have you tried performing a factory reset on your TV to see if that resolves the issue. When performing a factory reset, please make sure to press and hold down the reset button for at least 30 seconds regardless of what is happening on the screen.
I came home and TV is in reboot mode. It keeps splashing Sharp - Roku TV over and over again. Tried to do reset and hard reset and it still having the problem. I can not get the model number to get update since it doesn't boot.
Hi Danny, This is what is stopping me from getting USB Update: USB Update Step 1 of 4 Choose your TV brand = Sharp Roku Model Number The Roku Model Number can be found on the Settings > System > About screen on the Roku TV. It’s four numbers and a letter. Serial Number The Serial Number can be found on the Settings > System > About screen on your Roku TV. Enter the 12 numbers or letters from the line starting with 'Serial number' KYC88N507317 ? I can't find The Roku Serial Number (4 Numbers and 1 Letter. Thank You Bill