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Parris1Girl
Channel Surfer

Re: Sound Distorted TCL TV

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Me too! Sound totally distorted and I've checked literally everything I can think of. It's doing it on all my apps plus cable. What can I do?? Please help! 

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RokuDanny-R
Retired Moderator

Re: Sound Distorted TCL TV

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@Parris1Girl 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: Sound Distorted TCL TV

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On page 2 of this forum, there is a set of instructions involving pressing the home button 5 times, and then a bunch of other buttons. This worked for me just now when I tried it. I can even use night mode and leveling again. The voices on the news no longer sound muddy or clipped.

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wvj1740
Newbie

Re: Sound Distorted TCL TV due to utube

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how do you correct the garbledsound?

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Parris1Girl
Channel Surfer

Re: Sound Distorted TCL TV due to utube

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Do a system restart under settings, system, power and then system restart. 

Re: Sound Distorted TCL TV

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I had the same issue. I ended up going into settings — advanced setting — factory reset —reset to audio/picture settings and it resolved the issue. Hope this helps.

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Re: Sound Distorted TCL TV

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OMG, this worked!  I kept reading through & trying things until something worked.  This one worked.

Well, at least for today.  I'm not going to get my hopes too high, but for sure consider trying this super easy option if you haven't already to take care of the squeaky voices!

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SGWade56
Reel Rookie

Re: Sound Distorted TCL TV

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No such setting on my 32 in TCL

Re: Sound Distorted TCL TV

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That was helpful thank you!

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Re: Sound Distorted TCL TV

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It worked! Thank you! 

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