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Mhulderman42
Level 8

Re: Spotify not working on my roku tv. Please help!

Aww that’s good to hear @Tlcarroll1126 , and glad it’s working! I tried mine again and it still won’t work Smiley Sad. When I click on the app, it makes the “clicking” noise but the app doesn’t open still. I think they are still working on it and hopefully can get it fixed!

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Dhack22
Level 7

Re: Spotify not working on my roku tv. Please help!

I am having the issue as well

get click noise but Spotify app not opening

deleted app

restart though power > restart 

added app same issue 

My Spotify app is not picking up my tv either but it is picking up my Roku 3 that is in a back room 

TCL Roku TV 6109X 

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PixiePenny
Level 9

Re: Spotify not working on my roku tv. Please help!

Hi Danny, @RokuDanny-R 

Any updates on this issue?

I followed the instructions precisely, in the order provided, (2x) and after reinstalling Spotify it fails to show up on my 'Roku Home' so I return 'Music & Podcasts' to find Spotify then click on 'Go to channel' and it quickly greys out then instantly back to Spotify 'Music & Podcast' screen giving me once again options. I.e. go to channel, remove channel, view screenshots, my rating, give us feedback. This seems to be a constant loop with no solution to a functioning Spotify channel. 

TCL model 55S531

Roku TV a123x

Software version 10.5.0 build 4210-88

I have a video that I can provide but unaware of how to upload it here.

Thanks for all the help. I appreciate whatever support you can provide.

PixiePenny

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Mhulderman42
Level 8

Re: Spotify not working on my roku tv. Please help!

Hi everyone! Update from a few months ago with Spotify not working at all after it worked for the longest time, I just clicked into the app and it opened!!! So happy, give it another try and see. I checked about 3 weeks ago and it wouldn’t open then. Hopefully it works for most people now! Smiley Happy 

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meyerlaw
Level 7

Re: Spotify Won't Open on Roku TV

Danny, I already have a spotify account. When I click on the spotify icon on my ROKU TV, the page opens and invites me to login. It displays a button with my spotify account number.  But when I click on that button, NOTHING happens.  What's the possible problem?  I can't see how uninstalling Spotify and reinstalling it has anything to do with my situation.    WR Meyer

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spotify Won't Open on Roku TV

@meyerlaw

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in this order.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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KenLoewen
Level 7

Re: Spotify not working on my roku tv. Please help!

I'm having thus problem, too. 

Roku TV 7105X

TCL model 55S403

SW version 10.5.0 - build 4210-30

Steps to reproduce

-select Spotify app

-observe Spotify splash screen

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KenLoewen
Level 7

Re: Spotify not working on my roku tv. Please help!

Also, the tracker I'd doesn't generate anything - just goes to Home screen

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RokuDanny-R
Roku Employee
Roku Employee

Re: Spotify not working on my roku tv. Please help!

@KenLoewen

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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creaky_springs
Level 7

Re: Spotify Won't Open on Roku TV

This doesn't fix the issue. It seems the issue is presenting itself differently for different users. For me, when I click the spotify tile, it shows the splash screen and then goes to a black screen. I tried deleting the app, restarting the roku express, then reinstalling the app and that did not work. 

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