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Kathyosborne
Level 7

How to change netflix user on Roku TV?

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I am using the netflix techbigs on my Roku TV, I just renewed my Netflix account yesterday, and I want to change the user. Is there a way to change netflix user on roku or not, please help.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to change netflix user on Roku TV?

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@Kathyosborne 

Thanks for the inquiry.

You should be able to log out of the user account in the Netflix channel.

If you need further assistance on how to do this, please feel free to contact Netflix here: https://help.netflix.com/en/


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to change netflix user on Roku TV?

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@Kathyosborne 

Thanks for the inquiry.

You should be able to log out of the user account in the Netflix channel.

If you need further assistance on how to do this, please feel free to contact Netflix here: https://help.netflix.com/en/


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Tivoburkee
Level 20

Re: How to change netflix user on Roku TV?

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If this is very old roku tv with original version of Netflix software on it, you stuck with only the primary user. If it is a newer Roku tv with up to date netflix software, you would come to it profiles when you enter the app, if you only have one set up there will still be one for kids and plus sign square to add others.  Once you're in your profile, pressing the left cursor should bring up menu, at the top click on your smaill profile icon to switch to other profiles. 

Edmund
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