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[PeteCharles]

Got my TCL Roku TV a year ago and the little remote has worked flawlessly, with about 3 battery changes.  Since my tv has very little functional controls without a remote, the remote obviously is crucial.  Thinking now may be time to go ahead and buy another remote and have it ready.  Would like to hear experiences other users have had with reliability of their remotes after certain periods of time.  TIA.

[RokuDanny-R · Accepted solution]

@PeteCharles 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

Thanks,
Danny