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Sindimerida
Level 7

How does warranty on a Roku TV work?

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My roku on 65 in tv was on, working fine. Out of nowhere it shuts off and smoke starts coming out from it. The TV is a 1 yr 2 months old. Does anyone one if how does the manufacture warranty works. Would really appreciate it. Thanks

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RokuDanny-R
Roku Employee
Roku Employee

Re: How does warranty on a device work?

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@Sindimerida

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: How does warranty on a device work?

Jump to solution

@Sindimerida

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Community Moderator
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