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Jbuelna707
Newbie

Horizontal line of purple across the screen

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My 55 inch tcl roku has a horizontal purple line across the screen

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RokuTakashi
Community Moderator
Community Moderator

Re: Horizontal line of purple across the screen

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Hi, @Jbuelna707

Thanks for reaching out, and welcome to the Roku Community.

We understand that you're experiencing purple lines on your TCL Roku TV screen. TCL's support will be able to assist you further and have the best shot at addressing this issue with them since this is likely a hardware issue that manufacturers can cover. Roku TV manufacturers provide direct support with their TV models, and they will help you resolve the problem at hand.

You can contact them at Roku TV TCL Support

Hoping for this issue to be sorted out soon.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Horizontal line of purple across the screen

Jump to solution

Hi, @Jbuelna707

Thanks for reaching out, and welcome to the Roku Community.

We understand that you're experiencing purple lines on your TCL Roku TV screen. TCL's support will be able to assist you further and have the best shot at addressing this issue with them since this is likely a hardware issue that manufacturers can cover. Roku TV manufacturers provide direct support with their TV models, and they will help you resolve the problem at hand.

You can contact them at Roku TV TCL Support

Hoping for this issue to be sorted out soon.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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