Discussions

[snl07]

This is the same response from a few months ago. What's the ETA on an update?

[HybridFreak]

Okay, I stand corrected and I'm willing to retract my previous statement. Was messaged by Roku support on here and asked if I wanted to test the experimental patch. Installed it yesterday and haven't had the issue since. Hopefully they roll the patch out to everyone else soon. 

[snl07]

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@HybridFreak wrote:

Okay, I stand corrected and I'm willing to retract my previous statement. Was messaged by Roku support on here and asked if I wanted to test the experimental patch. Installed it yesterday and haven't had the issue since. Hopefully they roll the patch out to everyone else soon. 

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How can I get this patch

[dd20ed]

This is now happening with my ROKU. I bought it last year Dec of 2019. It is just happening now. Is there anything i need to do? It says there are no updates to download. So it is up to date.

[Lpepper]

Hey i have this problem on my tv and it says i installed the latest update. Any idea whats going on. Its every time i watch tv and it seems unfixable 

[Lpepper]

Hey i bought the roku tlc tv and ive been experiencing the horizontal line since i first got it. It was my first nice tv. And the line makes it unbearable to watch sometimes its a real let down.  Only when i play ps4 it doesnt show the line meaning it isn't a problem with the actual tv. This is something a patch can not fix isnt it? 

[JimmyyJimenezz]

My 43” is new and having the same problems. When is the next update????

[AdventurousAdam]

Pull the power plug, as powering off actually doesn't fully power off the machine. 

I say this because under setting my uptime said 7 days even though I turn it off and on several times a day throughout the week.

Removing power for 10 seconds resolved the issue.

[wentzelitis]

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@AdventurousAdam wrote:

Pull the power plug, as powering off actually doesn't fully power off the machine. 

I say this because under setting my uptime said 7 days even though I turn it off and on several times a day throughout the week.

Removing power for 10 seconds resolved the issue.

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*temporarily

[cosmo2389]

I know they responded with the same generic response last week that they gave back in July, but when is the update being released?

I bought my TV back in March/April and it has had this problem since day one. Unplugging it doesn't help, I left it unplugged for 12+ hours and the first video I tried on rebooting had the issue. In fact, it is happening in more apps now.

I really like my Roku TVs, but this has become extremely annoying.