@MikelB wrote:
If you performed a hard reset, following the previously posted instructions, and it did not improve your situation, maybe verify you did it correctly and/or try again. I did this just the one time over three weeks ago, and the problem has been resolved since. As previously stated, this is a software defect, and not a problem with the actual hardware, so it doesn’t make much sense that some of us would find resolution with this method, and others would not, unless you just didn’t do it correctly.
this is a temporary solution . it will get rid of the line for about a week for most people then return again, requiring another hard reset. you've either been lucky that you've made it this long and can expect it to happen again.. or you had a separate issue that was actually resolved by this.
