I have the same problem but on 2 different TV's - I also get flashing and jumping until I unplug the HDMI cord and replug a couple times
Sounds like you have a different problem. Try a new HDMI cord.
it's the one that came with the Roku
Hi Danny,
My apologies for the delay, it looks like you might have already identified the issue, but just to clarify and answer, since I originated this post.
C113X
Line shows up usually immediately when the content starts.
I can't identify any specific content such as 4K or HDR, just happens on all streaming regardless of version. I did have Game Mode enabled, but not sure if the issue was present only when Game Mode was on.
Glad a fix is already in the works. This happens on my
58" Hisense model 58R6E3
Roku tv C232X
It looks like our issue has been identified!
I haven't been as active on this thread because, in all honesty, the issue seems to have disappeared for a good while; I haven't really seen the issue arise on streaming apps in roughly a month, and I use them on average 3-5 times a week, for about an hour or two at a time.
That said, I am wary that the issue could always come back, so I'm glad that, with assistance from Danny, Roku seems to have identified the issue. I similarly got a response from the Roku Support Team on my ticket via email, indicating separately that their engineers have identified the issue, so that seems to be confirmation on the ticket side that they've found the issue (finally), and is probably related to all of our input on this thread.
Danny, please let us know when we can expect an update to have this issue resolved, and what update that will be. Thanks!
Having issue with the line also, on my screen. Have the less then a year.. wanted to know if this covered under my what warranty plan?
I get the horizontal lines too, but only when using zoom and watching TV. It doesn't happen on Netflix, Hulu, or YouTube.
Roku TV 7120X
TCL model 55R613
Software version 9.3.0 build 4182-30
Is this update going to be pushed to all Roku TVs? I have a new 70" Hisense, it beautiful when it works or if I watch my streams through Xbox, which is just extra steps. Thanks!
you wanted the serial number off the ROKU C53866957036