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[1120]

All I get on TV is ROKU and a spinning symbol. Can't get to settings.

[RokuDanny-R]

[post moved to appropriate board]

Hi,

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For contact information of TV manufacturers, visit our thread here: Contacting Support for Your RokuTV

Thanks,
Danny

[flp_678]

I have an Element tv... The letters DVI 1280x720 come up instead of HDMI 1280x720 and other times just the number 720 come up but I cannot get to the home page

[RokuTannerD · Accepted solution]

@flp_678 Thanks for the note here.

That type of display type notification on-screen would typically indicate that you have something connected to one of the TV's inputs that is trying to display. I would recommend unplugging any connected devices from the TV and trying again.

If you still need more help from there, feel free to contact Element support directly. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Thanks,

Tanner