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Level 7

Home page not displayed

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All I get on TV is ROKU and a spinning symbol. Can't get to settings.
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Level 19

Re: Home page not displayed

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@flp_678 Thanks for the note here.

That type of display type notification on-screen would typically indicate that you have something connected to one of the TV's inputs that is trying to display. I would recommend unplugging any connected devices from the TV and trying again.

If you still need more help from there, feel free to contact Element support directly. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

 

Thanks,

Tanner

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Roku Employee
Roku Employee

Re: Home page not displayed

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[post moved to appropriate board]

Hi,

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For contact information of TV manufacturers, visit our thread here: Contacting Support for Your RokuTV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Home page not displayed

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I have an Element tv... The letters DVI 1280x720 come up instead of HDMI 1280x720 and other times just the number 720 come up but I cannot get to the home page

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Level 19

Re: Home page not displayed

Jump to solution

@flp_678 Thanks for the note here.

That type of display type notification on-screen would typically indicate that you have something connected to one of the TV's inputs that is trying to display. I would recommend unplugging any connected devices from the TV and trying again.

If you still need more help from there, feel free to contact Element support directly. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

 

Thanks,

Tanner

View solution in original post

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