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99
Level 7

Hisense Roku TV crashed and wont reboot after comcast cast internet crashed.

Did Comcast internet server crash my TV or is it the Hisense Roku TV? Have a warranty awaiting service call, the TV needs repair...

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hisense Roku TV crashed and wont reboot after comcast cast internet crashed.

@99 

Thanks for the inquiry.

Have you tried contacting Hisense support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. 

You can reach them here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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