Help

Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jonrourke
Level 7
‎07-24-2019 05:09 AM

Hisense 65R6070E does not have 9.1

Hello, my Hisense 65R6070E is not getting the 9.1 updates. Does this mean it has not been released for this model? I was not able to locate anything with several Google searchs. I reached out to Hisense as was told to contact Roku and I plan on chatting with support later today.

Thank you
0 Kudos
2 Replies
RokuTannerD
Level 19
‎07-24-2019 09:52 AM

Re: Hisense 65R6070E does not have 9.1

Hi there! 

Thanks for the note. The OS 9.1 update is still rolling out to Roku devices. If your device hasn't received the update yet, please continue to keep an eye out over the coming weeks. Your device will automatically receive the latest update once it is available. 

Thanks,
Tanner
0 Kudos
jonrourke
Level 7
‎08-06-2019 08:22 AM

Re: Hisense 65R6070E does not have 9.1

Thank you for this response, I appreciate it. All of my friends that have Roku TV's have the update and I wanted to make sure that my tv was supported. 
0 Kudos
Labels