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PlainDarkSedan
Level 7

Help Setting up onn Roku TV

How incredibly irritating. Thanksgiving night. My daughter comes in with her brand new 58" onn tv, proud as punch and psyched to watch it.

In the box? TWO LEFT FEET. Now we're stuck with a doorstop while we wait to get a right foot! And they have no 24hr customer service line 😠

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Two left feet!

Hi,

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach Onn here: 1-888-412-6886


Thanks,
Danny

Danny R.
Roku Forum Moderator
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