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Misty19
Level 7

Help! Roku tv updated this morning, now Hulu won't load.

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Help! Roku tv updated this morning, now Hulu won't load. I've power cycled, factory reset, removed & added channel, cleared roku cache, etc..... any ideas............

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RokuDanny-R
Roku Employee
Roku Employee

Re: Help! Roku tv updated this morning, now Hulu won't load.

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@Misty19 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.

Does this clear up the issue you are seeing? Please keep us posted.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Help! Roku tv updated this morning, now Hulu won't load.

Jump to solution

@Misty19 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.

Does this clear up the issue you are seeing? Please keep us posted.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

TADonato61
Level 7

Re: Help! Roku tv updated this morning, now Hulu won't load.

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Just an FYI... that actually worked. Just do it exactly as stated.

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