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RoadWorkAhead
Reel Rookie
‎06-23-2022 08:25 PM

Having to remove and reinstall Spectrum Channel TLC 4K Roku TV

The last two days when I attempt to launch the Spectrum Channel app on my TLC Roku Smart TV 75S535 the Spectrum logo shows for about 10 seconds then the Roku reverts back to the home page with no error messages. The only way I can get the channel to work is to remove the channel and re-install it.  I then have to redo the channel options. I have a Roku EXPRESS connected to another TV and it appears to work ok.  Has anyone else had this issue?

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RokuDanny-R
Retired Moderator
‎06-28-2022 01:49 PM

Re: Having to remove and reinstall Spectrum Channel TLC 4K Roku TV

@RoadWorkAhead

Thanks for the post.

When removing the channel, are you making sure to restart your Roku TV before adding the channel back again to ensure a clean install?

Please keep us posted and we will be able to assist you further.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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RoadWorkAhead
Reel Rookie
‎06-28-2022 06:26 PM

Re: Having to remove and reinstall Spectrum Channel TLC 4K Roku TV

Yes I did shut off and restarted the TV. So far I have not had any more issues. It was just concerning when it occurred two days in a row.

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