Discussions

[glasscock90]

Hi, I turned on my 50” jvc roku tv today when i got home and there is a horizontal line on the right side of the tv with green and blue wavy lines within it, it seems to be only when there is color involved it does that black screen it doesn’t.  Looks kinda like the northern lights.  It wasnt like that before i went to bed the night previous and it is not possible for my cat or anything that would be possible to bump it. Its not hurting to watch the tv or anything just annoying.

[RokuKariza-D]

Hi @glasscock90

We're sorry to hear about the issue you're experiencing.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,
Kariza