Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Glitchy Flickering Screen

My daughter owns a 32-inch Sanyo TV that I've had for quite some time, though I can't recall the exact date. Last night, my Wi-Fi connection was problematic, which affected the cameras. Once we resolved that issue, her TV functioned perfectly. However, today around 11 am, after we returned from my sister's house, she approached me and mentioned that her TV was glitching. The top section, just beneath the time display, has about five lines of color or something similar. Every few seconds, the screen freezes, shifts to a darker hue and then returns to normal. While it's not a significant issue, it's certainly irritating. I’m uncertain whether it's due to the Super Bowl background update or if her TV is simply too small to keep up with these changes. I’d like guidance on how to restore it to normal. I've already tried unplugging and replugging it. The system updated everything apart from the factory update, but I lack the time to test that, and I’d prefer not to re-enter all the passwords if it ends up not working.

Labels (2)
0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Glitchy Flickering Screen

Hi @32inchsonyotv,

Greetings from the Roku Community!

We appreciate the troubleshooting steps that you have taken so far.

If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.

For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.

When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.

Please keep us posted if there's anything else that we can do to assist you.

Best,
The Roku Community Team

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.