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pnvnd
Level 7

Game Mode stuttering on 10.5.0 build 4210-90

Problem:

Game Mode stuttering on 10.5.0 build 4210-90
Roku TV: 8218X
Hisense model: 43H4+
Software version: 10.5.0 build 4210-90

Prior to this update, Game Mode was working perfectly without issues.  I've tried the following, which helps, but minor flickering still present every few seconds:

  • Disabled quick start
  • Pull out power for a few minutes and plug back in
  • Press and hold power button for 15 seconds
  • Toggle Game Mode on/off
  • Changing HDMI cables

Ask:

  1. Can I roll back the update to a previously working build?
  2. Can I get an update that fixes this issue?
  3. The TV was fine for the last 1.5 years that I've been using it for gaming (PS4).  What changed?
Tags (1)
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6 REPLIES 6
Born321
Level 7

Re: Game Mode stuttering on 10.5.0 build 4210-90

Your not the only one I recently bought a hisense roku tv anytime I turn game mode on it stutters

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Damien47
Level 7

Game mode studder but stops when game mode is turned off

I'm aware that this topic has already been discussed but it seems it's been awhile and there hasn't been a fix for this issue. I'm also having a game mode studder issue and it stops when I turn off game mode I have a Onn Roku 32inch TV  Roku TV: 8522x 

Onn model: 100012589

Serial Number: YK003Y169580

Software Version: 10.5.0 build 4210-AN

Device ID: LD5043169580

I tired just about everything I think and nothing works to fix this

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RokuDanny-R
Roku Employee
Roku Employee

Re: Game mode studder but stops when game mode is turned off

@Damien47

Thanks for the post and providing us with your information.

I have passed along your concerns and information to the appropriate Roku team to investigate further. Once more information is available, I'll be sure to update this thread.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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eqrev9zero93
Level 7

Re: Game Mode stuttering on 10.5.0 build 4210-90

my tcl still shutters too @RokuDanny-R 265895390_471724221157626_3670939139938539325_n.jpg

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RokuDanny-R
Roku Employee
Roku Employee

Re: Game Mode stuttering on 10.5.0 build 4210-90

@eqrev9zero93

Thanks for the post and providing us with your information.

I have passed along your concerns to the appropriate Roku team to investigate further.

Once more information is available, I'll be sure to update this Community thread.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Damien47
Level 7

Re: Game mode studder but stops when game mode is turned off

I think it got fixed.. I factory reset my tv and now the game mode studder is gone. The thing is I factory reset my tv the first time to see if it would fix it but it didn't at first but now it seems to be working as it should.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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