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Level 7

Forced to CBS All Access on Roku TV

Just set up my TCL R635 and I'm being forced to the CBS all access channel over and over. I managed to remove it and now it forces me to add it. I've done a system restart, and it still pushes to the CBS app. If I remove the batteries from my remote and put them back in it does the same thing but to the Roku Channel. How do I completely remove CBS from my life, or in the very least my new TV that I literally can't use because of CBS?

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1 Reply
Roku Employee
Roku Employee

Re: Forced to CBS All Access


Thanks for the inquiry.

Is there a CBS All Access shortcut button on your remote? If so, have you check to make sure that the button isn't stuck?

Please keep us posted.


Danny R.
Roku Forum Moderator
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