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IanPool
Level 7

Forced to CBS All Access on Roku TV

Just set up my TCL R635 and I'm being forced to the CBS all access channel over and over. I managed to remove it and now it forces me to add it. I've done a system restart, and it still pushes to the CBS app. If I remove the batteries from my remote and put them back in it does the same thing but to the Roku Channel. How do I completely remove CBS from my life, or in the very least my new TV that I literally can't use because of CBS?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Forced to CBS All Access

@IanPool 

Thanks for the inquiry.

Is there a CBS All Access shortcut button on your remote? If so, have you check to make sure that the button isn't stuck?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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