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Skyking
Level 8

Featured Free

My featured free tab is gone. I have a roku tcl tv. It was there yesterday but now it’s gone. I checked the hide option and it is not checked. Any Ideas?
TCL 55P605 Roku TV
LG 4K Blu Ray
PS3
Direct TV
Vizio Soundbar
0 Kudos
4 Replies
Basil
Level 10

Re: Featured Free

What OS version? Roku 8.2 is rolling out to Roku TVs right now. While there has been no mention of that feature being impacted, it might be helpful to know if you have the new OS.

https://blog.roku.com/roku-os-9 (Roku 8.2 is mentioned in the post, with rollout information at the bottom.)
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
0 Kudos
Skyking
Level 8

Re: Featured Free

I have 8.1.0 Build 4239-30
TCL 55P605 Roku TV
LG 4K Blu Ray
PS3
Direct TV
Vizio Soundbar
0 Kudos
Highlighted
Basil
Level 10

Re: Featured Free

Well, that shoots that down. I don't have a Roku TV, but a box (Ultra) running 8.1 and I still have Featured Free.

Have you tried rebooting the Roku TV from the menu? I think the TVs have a menu restart much like the boxes do. If so, try checking for update, then doing a restart (not a factory reset).
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
Skyking
Level 8

Re: Featured Free

That fixed it. Thanks for the information.
TCL 55P605 Roku TV
LG 4K Blu Ray
PS3
Direct TV
Vizio Soundbar