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Jude234
Level 7

Factory Reset Loop on TCL Roku TV model 32S335

My TCL Roku TV model 32S335 keeps on factory resetting by itself.It happens so often that before I can even Finnish setting it back up it resets itself. If you can find a solution please notify me at [personal information]

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RokuKariza-D
Roku Employee
Roku Employee

Re: Factory Reset Loop

Hey @Jude234

Thanks for letting us know about the issue you're experiencing. 

Have you tried contacting TCL Support to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach out to them here: https://support.tcl.com/us or at 1-877-300-8837.

All the best,
Kariza

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