Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
maimaimai
Newbie
a month ago

Email activation issue on Roku TV

I just got my first roku tv. Im trying to set it up but whenever I type my email (i set up an account online) it says they can’t reach me and to try the qr code. So I try the qr code and it just doesn’t load ? Then it asks me to do a factory reset and all it does is makes me try again and again and it’s stressing me out. If anyone can help it would be appreciated greatly 

Labels (1)
0 Kudos
Reply
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator
4 weeks ago

Re: Email activation issue on Roku TV

Hi @maimaimai,

Greetings from the Roku Community!

We understand you're having trouble activating your new Roku TV. We're happy to assist you further. Please ensure that you are entering the correct spelling of your email address.

We hope this helps. Please keep us posted on what you find out.

Best,
The Roku Community Team

John
Roku Community Moderator
0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.