I found this thread from 6 months ago. If it involves qualtrics, its legitimate.
In addition to authenticity, we should consider sincerity. From what I've seen, I bet someone at Roku needs a line item for this month's status report. Nothing more. Nothing less. (They never seem to be in the "listening to customers" business.). Maybe you could suggest they hang out on this forum for awhile.
"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.