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JustinR02
Level 7

Double Image with inverted split image

Has anyone had issues with Roku Tcl 55 inch tv with a split image with the top inverted. The splash screen TCL Roku 55S401 will display bottom half accross screen but top half is upside down. I moved tv from one room to another and when I turned on the tv it displayed this issue. Several videos on social media reveals issues with TCon PCB. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Double Image with inverted split image

@JustinR02

Thanks for the post.

We would be more than happy to look into this issue for you. Can you please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-screenshot of the issue you are seeing

Once we have this information we will be able to pass it along to the appropriate Roku team to investigate further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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