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HoIIywood
Level 7

Don’t have “display type” option in settings on Roku TV

Hey everyone, just got a new ‘Onn. 43” Roku’ Tv. We use cable and have all the channels we had on our previous TV but the picture quality is terrible to the point where it’s not enjoyable. I found a lot of people saying to change the ‘display type’ in the settings, only problem is when I go to the settings I don’t that option?! Please help, I’d hate to have to make a return due to poor quality.

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9 REPLIES 9\
makaiguy
Community Streaming Expert

Re: Don’t have “display type” option in settings

"Display types" is for a separate Roku device that is connected to a tv and needs to know what sort of a set it is sending signals to.  This option is not needed, or included, on a Roku tv that already knows what sort of display it has.

In many cases people don't say whether they have a Roku tv or a Roku device when asking their questions,  so well-meaning people may give answers that don't apply.

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I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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HoIIywood
Level 7

Re: Don’t have “display type” option in settings

So I’m guessing cable doesn’t count as a separate device 😬 

To reiterate, we have an actual roku TV it has ‘ONN’ at the bottom of it. And we have cable, whenever we go to live TV the picture is extremely blurry compared to our previous TV, is there a fix for blurry cable with this tv?

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Tivoburkee
Community Streaming Expert

Re: Don’t have “display type” option in settings

Roku tv's don't have that option, you have a Roku tv by Onn. Roku stand alone models like the Roku stick+, Premiere+, or Roku Ultra have that option in their menu. Because they can be connected to different types of tv's, where yours is a roku and tv in one, you don't have the option of connecting your Roku tv to another tv. Get it? As for your cable tv device you might have setting to to tell it what type of tv your roku tv is, not the other way around. 

Edmund
Roku Community Streaming Expert

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HoIIywood
Level 7

Re: Don’t have “display type” option in settings

Im not very tech savvy lol but I think that makes sense 

And I’m sorry but that last part confused me, I looked pretty extensively at all the setting and wasn’t able to find anything to improve the picture quality from blurry to clear :/ any suggestions? Or know a fix? 

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renojim
Community Streaming Expert

Re: Don’t have “display type” option in settings

Do you have a cable box?  If so, look at its settings.  Also, make sure you're choosing the HD channel.  Cable often has an SD and HD version of the same channel.

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mawillis
Level 7

Re: Don’t have “display type” option in settings

I also bought a 43" ONN. ROKU TV and have been trying to find a way to watch in SD. I tried the remote code, press home 5x, rw3x, ff2x. That is how i changed it on my brother's tv but mine doesn't bring up that "secret" menu. It always goes to "my feed".  I've burned up a month's worth of days in just a few days.

Any help is appreciated.

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StatFighter24
Level 7

Re: Don’t have “display type” option in settings

I have had the same issue. What I have found is that TV’s with built in roku do not have a certain setting “Display type” which is where you can manually adjust the streaming quality across all apps to only allow a certain amount of quality ( which directly affects the amount of data that you consume while streaming content) Here is a fix. Purchase a separate roku streaming device and use that interface to stream your content…not the built in roku software. The stand alone roku streaming device will allow you to access the display type setting. 
sounds silly to use a separate roku device on a roku tv but it’s the only way I have found to limit data usage. I have limited data allowance each month. And before I figured that out, same thing, burnt all my data in a single day pretty much.

JRMSR
Level 7

Re: Don’t have “display type” option in settings

I had to do the same thing by hooking up a ROKU Express to an open HDMI, but I only installed APPS that didn't have the ability to control the streaming quality within the app like YouTube does. I have only 3 Mbps Internet Speed, so it was my work around. Whatever happen to that option where you push a sequence of buttons on your remote control that brings up a menu where you change the Mbps speed? I heard it actually doesn't work anymore. Or does this control something unrelated to quality?

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renojim
Community Streaming Expert

Re: Don’t have “display type” option in settings

@JRMSR, it was removed from the lasted software update and didn't work for most channels/apps anyway.

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