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Puzuma
Newbie

Displayed clock time is incorrect for my time zone.

I did a factory rest on my Sanyo FW32R19F, Roku TV 8647X.

During setup I kept getting a message that the time is wrong. I had set to my correct timezone, Eastern. rebooted the set several times, but the displayed time was anywhere from 10 minutes to 90 behind.

I had to set to Central time. Why? Why is there NO option to actually set the clock to the correct time?

This is a MASSIVE flaw in your system and needs to be corrected.

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1 REPLY 1
RokuKarla
Retired Moderator

Re: Displayed clock time is incorrect for my time zone.

@Puzuma

Thanks for posting in the Roku Community!

We'd like to take a closer look to see if there's anything else we can suggest to help.

We also recommend that if you are having an issue with your Roku TV at an incorrect time, customers have reported that unplugging your device for 5-10 minutes and then plugging the Roku TV back in resolves the issue.

Let us know how it goes! We're hoping this will work for you.



Regards,
Karla

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