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xaviersr
Level 7

Disney Plus not loading on Roku Sound Bar

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I re-installed Disney Plus on my Roku SoundBar because it was not loading and when I try to load it again its not working either....not sure what is happening. 

Roku Smart Soundbar  

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StreamerUser
Level 20

Re: Disney Plus not loading on Roku Sound Bar

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Correct app reinstall procedure:

1) Remove Disney Plus app

2) Restart Roku (Settings/System/System restart/restart) <-- MUST DO THIS HERE!!

3) Re-install Disney Plus app

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StreamerUser
Level 20

Re: Disney Plus not loading on Roku Sound Bar

Jump to solution

Correct app reinstall procedure:

1) Remove Disney Plus app

2) Restart Roku (Settings/System/System restart/restart) <-- MUST DO THIS HERE!!

3) Re-install Disney Plus app