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lifeson76
Level 7

Dark Vertical Bar Help!

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Title says it all.  I am noticing a darker vertical bar on the TV after only having had it for about 3 months.  It is right up and down with very defined edges, not blurry edges like I've seen on some others.  Only really appears during bright scenes - especially on a white background.  It's driving me a little nuts.  I've tried cycling the power, unplugging, factory reset, all of it.  Any thoughts would be greatly appreciated.  Thanks. 

Dark Bar

Pics:

https://drive.google.com/file/d/1iXIgg6SurbEiAHa1EmiXsi3qQXtOLWtM/view?usp=sharing 

https://drive.google.com/file/d/19DUeSOMeFzvOdFetBPj3sfKgpPp5aynD/view?usp=sharing 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Dark Vertical Bar Help!

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@lifeson76 

Thanks for the post.

This would appear to be a hardware issue. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Dark Vertical Bar Help!

Jump to solution

@lifeson76 

Thanks for the post.

This would appear to be a hardware issue. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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