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Ty14
Level 7

Cracking noice

Hi there 

brand new TCL TV is making a loud cracking noise everytime I unmute my TV and sometimes when I press the guide button. It does not sound right at all and should not be happening? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cracking noice

@Ty14 

Thanks for the post.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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