Discussions

[Betty33]

I have had to do a "reactive" tv 3 times in the last week! It's becoming a huge pain. I have taken it to help chat and it clearly showed for A ROKU TV the person asked if I tried another HDMI port....ITS NOT A ROKU STICK ITS A STUPID TV! I just want to know why it's constantly doing this because this is about to be thrown out because I'm not going to keep reactivating a stupid tv every 2-4 days for no reason if they won't even help me fix this issue if there even is an actual issue other than it being a cheap piece of **bleep**! 

[RokuJohnB]

Hey @Betty33,

Greetings from the Roku Community!

We acknowledge the issue you've shared with us, and we'd like to know more about this. By any means, in what kind does your TV require reactivation? Is this about a channel/app or re-activation as in setting up your Roku TV from the beginning with the "Let's Get Started" prompt?

With detailed information, we will be able to assist you further.

Regards,
The Roku Community Team