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Level 7

Connecting Roku speakers to Roku Ultra device.

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I purchased two Roku wireless speakers and I’m trying to pair them with my new Roku Ultra 4K device. The TV does not have Roku directly in the tv itself. Am I not able to pair the Roku speakers to Roku Ultra?? I hold down the home button on the remote for 5 seconds, but nothing happens. Thanks for the help. 

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Level 19

Re: Connecting Roku speakers to Roku Ultra device.

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You are not, the roku wireless speakers can only be paired to a Roku tv or Roku smart Soundbar. No other roku can be used sorry. 

Edmund

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Level 19

Re: Connecting Roku speakers to Roku Ultra device.

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You are not, the roku wireless speakers can only be paired to a Roku tv or Roku smart Soundbar. No other roku can be used sorry. 

Edmund

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Level 7

Re: Connecting Roku speakers to Roku Ultra device.

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Wow... that is surprising. Very disappointing. Do you know the best way I can return the speakers to Roku? 

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Level 19

Re: Connecting Roku speakers to Roku Ultra device.

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I never had to deal with a return through roku, sorry. 

Edmund
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Roku Employee
Roku Employee

Re: Connecting Roku speakers to Roku Ultra device.

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@AaronCW76 

Thanks for the inquiry.

For more information about returning a product to Roku, visit our Support pages here: 
What is Roku's return policy?
Step by step instructions for returns and warranty replacements


Thanks,
Danny

Danny R.
Roku Forum Moderator
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