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AaronCW76
Level 7

Connecting Roku speakers to Roku Ultra device.

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I purchased two Roku wireless speakers and I’m trying to pair them with my new Roku Ultra 4K device. The TV does not have Roku directly in the tv itself. Am I not able to pair the Roku speakers to Roku Ultra?? I hold down the home button on the remote for 5 seconds, but nothing happens. Thanks for the help. 

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Tivoburkee
Community Streaming Expert

Re: Connecting Roku speakers to Roku Ultra device.

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You are not, the roku wireless speakers can only be paired to a Roku tv or Roku smart Soundbar. No other roku can be used sorry. 

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Connecting Roku speakers to Roku Ultra device.

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You are not, the roku wireless speakers can only be paired to a Roku tv or Roku smart Soundbar. No other roku can be used sorry. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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AaronCW76
Level 7

Re: Connecting Roku speakers to Roku Ultra device.

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Wow... that is surprising. Very disappointing. Do you know the best way I can return the speakers to Roku? 

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Tivoburkee
Community Streaming Expert

Re: Connecting Roku speakers to Roku Ultra device.

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I never had to deal with a return through roku, sorry. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Connecting Roku speakers to Roku Ultra device.

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@AaronCW76 

Thanks for the inquiry.

For more information about returning a product to Roku, visit our Support pages here: 
What is Roku's return policy?
Step by step instructions for returns and warranty replacements


Thanks,
Danny

Danny R.
Roku Forum Moderator
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