Discussions

[jw4]

I've read many, many other posts and not found any solutions that work. I'm a bit of an audio newb and not following all the language. 

Using a TCL 55" series 5 QLED, trying to connect to my Denon AVR-S720W receiver. 

Connected HDMI cable (tried 2 different cables) to ARC on both TV and receiver. Turned TV speakers off. Tried auto detect, Dolby Digital, Dolby Digital Plus, Dolby Digital DTS. Set CEC to eARC and 1-touch play checked in System. 

No sound whatsoever. 

Denon manual is very simple - connect ARC to ARC. 

Thanks!

[Trayzzy]

Having the same issue. Have you managed to find a solution somehow? I've been tinkering for 2 days now, I am not sure what am I doing wrong 

[RokuDanny-R]

@Trayzzy

Thanks for the post.

Can you please specify the issue you are experiencing?

For more information about how to setup your Roku device to a home theater setup, visit our Support page here: Connect a surround sound system

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[Trayzzy]

Thank you for your reply! I have a Devon Amplifier that I am trying to connect to the TV, but nothing seems to work. I read and watched a number of guides and videos about the steps, including the one you just suggested. I excluded the possibility of a faulty cable or connection as well. 

I have all the options for Arc HDI enabled. When searching for CEC devices, the Amplifier is just not recognized at all.