Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
llfull60
Binge Watcher

Closed captioning won't stay off

My close captioning on my TLC Roku TV keeps switching to always on when I have on mute selected. It happens when I turn off TV and turn it back on later. 

0 Kudos
2 REPLIES 2
RokuArjiemar
Community Moderator
Community Moderator

Re: Closed captioning won't stay off

Hello! @llfull60,

We appreciate you for posting,

Thank you for getting in touch with us about closed captioning. We're pleased to assist.

You can often fix Roku closed captioning that won't turn off by checking the system-wide settings. From the Roku Home screen, navigate to Settings > Accessibility > Captions mode and ensure it's off. 

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
ShaneLee
Newbie

Re: Closed captioning won't stay off

That works but have to do it every time I turn on the tv

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.