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Closed captioning turns off each time I use Hulu

I've checked out Hulu settings and there is nothing on there for captioning. Roku keeps turning off my closed captioning. It doesn't do it every time I log on Hulu but it keeps getting worse. Now it turns off when it goes to commercial and I can't get it to come back on. What do I have to do to fix this?

1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Closed captioning turns off each time I use Hulu

@Refoster723

Thanks for the post.

Is this issue only occurring on the Hulu channel or does it happen across all channels? 

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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