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Kaw14
Level 7

Re: Roku TV channel guide not showing all channels

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The guide stop working. I found I had to reconnect to WiFi even though I was just watching YouTube. Now it works fine

 

 

 

Altpsych1
Level 8

Re: Channel guide stopped working with antenna ?

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So good to know this is not just happening to me, always to realize you’re not crazy.

this began to occur in day night savings time.

any coincidence?

jef846
Level 8

Re: Channel guide stopped working with antenna ?

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This worked until I shut off the TV.  When I turned it back on, I had to start the process all over again.  Not much of a fix

OkuRted
Level 7

Re: Channel guide stopped working with antenna ?

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This works for me. We'll have to see if it stays on.

Bobdemick
Level 7

Re: Channel guide stopped working with antenna ?

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I unplugged the TV plugged it back in and the TV Guide was back again. I turn the TV off turn the TV on and the TV Guide is still there. This has worked for both of my Hisense Roku TVs.

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Essjaytee
Level 7

Re: Channel guide stopped working with antenna ?

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Thank you for your post. This worked for me!

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Essjaytee
Level 7

Re: Channel guide stopped working with antenna ?

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Thanks for the tip about the zip code. I don't even remember entering one, but what was ther was completely wrong. Now I'm seeing the right channel names! 

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georgethebeagle
Level 7

Re: Channel guide stopped working with antenna ?

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Ha. My channel guide went to "no data available" like others have had. Checked all the supposed areas, internet connnection, zip code ect. I have fast power on because I have remote roku  speakers. One post suggested it was a daylight saving thing. Hmm that's exactly about when the smart guide stopped working. Post said clock gone on main menu, ya mines gone too. Went to settings / system / power / system restart. Well dang after restart clocks back and smart menu back. So it's obviously a system/software screwup caused by daylight savings change. Hard to keep up without tv guide/smart menue. Bright side is at least there's a roku community to go to to solve these kinds issues. Thanks folks.

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mshoultes
Level 7

Re: Channel guide stopped working with antenna ?

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Same problem here.  Everytime we turn on our Roku TV's, we have to do the restart in order to get the antenna guide.  Just started happening this week.  03/11/2020

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rgs1
Level 7

Re: Channel guide stopped working with antenna ?

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Initially a power reset restored the channel guide for OTA channels. Now after resetting the zip code, resetting the network and unplugging the TV, I still get no guide data.

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