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Sam7
Level 7

Cant get past activation Screen on Roku TV

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Cant get past activation screen on my ONN Roku TV i keep going to roku.com/ link to activate my TV but the code disappears and makes me keep doing it over and over again i look on my roku account to see if the tv is connected its not nothing is connected to my online roku account

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cant get past activation Screen

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@Sam7 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku TV.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can retrieve an activation code and finish setting up your Roku TV. Then once your TV has been setup, try switch back to your home wireless network.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Cant get past activation Screen

Jump to solution

@Sam7 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku TV.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can retrieve an activation code and finish setting up your Roku TV. Then once your TV has been setup, try switch back to your home wireless network.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

Sam7
Level 7

Re: Cant get past activation Screen

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Thanks that did work

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