Discussions

[jamesortiz302]

I’m a full time RV guy and just moved into a new campground. I see their signal and it says I’m connected but I’m not. I get a window asking if I’m in a hotel or dorm. I’m eating up the data on my wireless plan. The people at the front desk have no clue what I’m talking about. Am I the only one? This happens with both my TVs

[RokuDanny-R]

@jamesortiz302 

Thanks for the post.

Is the campground a public wireless network?

If you are getting a window regarding hotel or dorm, we would recommend checking out our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?

Please keep us posted what you find out.

Thanks,
Danny

[NikokeMarie]

I’m having this same problem. 
the same message pops up too but I’m at neither a hotel or dorm. I’m at a public campground that has WiFi. 

[RokuDanny-R]

@NikokeMarie

Thanks for the post.

Have you tried following the steps from the Support page that I provided in my last post?

Please keep us posted what you find out.

Thanks,

Danny