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JustinCampos
Level 7

CIK TV Box

I have a CIK TV box but I cant seem to use it in my RCA Roku TV. I’ve connected the hdmi cord and ethernet cable but it cant be read? anyone who has the same issues?

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: CIK TV Box

@JustinCampos

Thanks for the post.

Are you making sure to select the appropriate HDMI input that your device is connected to?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Visitor45763
Level 14

Re: CIK TV Box

@JustinCampos , I noticed once that changing Roku's HDMI setting from "auto" to 1.4 or 2.0 made a difference. I've forgotten how to get there. Either home>settings>tv inputs. Or, selecting the tile on the home screen and pressing "*" for settings. 

I've seen people say the quality of the HDMI cable can make a difference too. 

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
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