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Level 7

Bubbles on screen

I recently ordered a new Roku Tv and it came with bubbles on the screen. Is there plastic I should pull off the screen? I don’t want to ruin it. Or should I return it and get a new one?

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Roku Employee
Roku Employee

Re: Bubbles on screen

@DawnyMarie 

Thanks for the inquiry.

Is there a plastic on the screen?

If the bubbles are not caused from a plastic, we would recommend reaching out to the TV manufacturer.  I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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