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Maddieb1404
Level 7

Broken roku tv

My Roku tv disconnected from my wifi and I have been trying to reconnect, it will not let me and my phone and laptop work perfectly fine with the wifi. I next tried factory resetting my Roku tv and now it is stuck on wifi and did not even factory reset all the way like when I first got my Roku. I have no clue what to do now please help.

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1 Reply
Community Manager
Community Manager

Re: Broken roku tv

Sorry to hear about the issue you're running into with your TV! You'll want to contact the manufacturer of your TV to report the issue and request additional help. You can see a list of Manufacturer Support and Warranty Resources here. They'll be able to assist you further. 

 

Thanks,

Tanner

 

 

Tanner D.
Roku Community Manager
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