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Lita2900
Level 7
‎04-15-2020 10:41 PM

Brand new tv and keeps shutting off on its own

I just bought a new tv today got it set up everything is good connection and all.But it keeps turning off on me by itself and going to different applications. Anyone else have this problem before?

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RokuDanny-R
Roku Employee
Roku Employee
‎04-16-2020 03:52 PM

Re: Brand new tv and keeps shutting off on its own

@Lita2900 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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