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RichardMacyJr
Level 7

Bought a Roku TV that has another Roku account on it

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Bought a Roku TV (55" TCL Roku TV) at a garage sale & has old owners Roku account on it.

How do I change that? Can it be done without loosing everything?

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Tivoburkee
Level 20

Re: Bought a Roku TV that has another Roku account on it

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No, you will have to do a factory reset and start roku account of your own, you'll have to add the apps back and sign in with your credentials. IF you have acces to the settings via the remote:

home> settings> system> advanced system settings> factory reset> follow prompts. 

Edmund

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Tivoburkee
Level 20

Re: Bought a Roku TV that has another Roku account on it

Jump to solution

No, you will have to do a factory reset and start roku account of your own, you'll have to add the apps back and sign in with your credentials. IF you have acces to the settings via the remote:

home> settings> system> advanced system settings> factory reset> follow prompts. 

Edmund

View solution in original post

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