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Sheriff4666
Level 7

Bought Roku tv used... how to take email on tv off snd and put mine on

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RokuDanny-R
Roku Employee
Roku Employee

Re: Bought tv used... how to take email on tv off snd and put mine on

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@Sheriff4666 

Thanks for the note.

As @makaiguy mentioned, you would need to try to perform a factory reset on your Roku TV. 

For more information about performing a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Once your Roku TV has been factory reset, you can set up the TV using your own Roku account. 

For more information about creating your own Roku account, visit our Support page here: How do I create a Roku® account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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makaiguy
Level 20

Re: Bought tv used... how to take email on tv off snd and put mine on

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First, if you don't already have  a Roku account, go to roku.com and set one up with your chosen email address.

Then, do a factory reset on your tv to erase all its settings and set it up like it was a new set, and log into your roku account.  I have separate Roku devices, not a Roku tv, so I don't know the menu path, but on my devices Factory reset would be under Settings > System

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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RokuDanny-R
Roku Employee
Roku Employee

Re: Bought tv used... how to take email on tv off snd and put mine on

Jump to solution

@Sheriff4666 

Thanks for the note.

As @makaiguy mentioned, you would need to try to perform a factory reset on your Roku TV. 

For more information about performing a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Once your Roku TV has been factory reset, you can set up the TV using your own Roku account. 

For more information about creating your own Roku account, visit our Support page here: How do I create a Roku® account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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