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Level 7

Bluetooth Range problem

I just got the Roku Smart Soundbar and I like to connect my phone through Bluetooth and play music, but even when I’m sitting right infront of the soundbar there’s terrible interference and I have to move around to have the music playing, almost as the Bluetooth has no range on it which is hard to believe on a product like this

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Level 19

Re: Bluetooth Range problem

@YaBoyGlov 

Thanks for the note here. A few more questions to help better understand the issue you're seeing: 

- What specific brand and model of phone are you using to connect to your soundbar? 

- What OS and specific version is the phone running? 

- Who is your wireless carrier? 

- What audio source are you trying to play music from? 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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