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DShrum
Newbie

Blast Onn 5.1 37" Soundbar won't connect.

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I recently purchased the Blast Onn. 5.1 37" Soundbar which comes with 2 surround sound speakers and a subwoofer and nothing is connecting. I've manually put the soundbar, subwoofer and surround speaker into pairing mode and my 50" Onn. 4k UHD Roku TV won't pair with them. The TV has stated that it could only connect the soundbar and subwoofer but I can't use the surround speakers alongside the other 2 so I've already disconnected those, yet I'm still having issues.

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RokuMary-F
Community Moderator
Community Moderator

Re: Blast Onn 5.1 37" Soundbar won't connect.

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Hi @DShrum,

Welcome to the Roku Community!

Thanks for posting regarding your Blast ONN soundbar not connecting.

We recommend that you contact your soundbar manufacturer directly to report this issue and request additional support and see what options or suggestions they can provide. Each Roku TV/soundbar manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: http://onntvsupport.com/#product_support-2
or call at 1-844-334-2355

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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RokuMary-F
Community Moderator
Community Moderator

Re: Blast Onn 5.1 37" Soundbar won't connect.

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Hi @DShrum,

Welcome to the Roku Community!

Thanks for posting regarding your Blast ONN soundbar not connecting.

We recommend that you contact your soundbar manufacturer directly to report this issue and request additional support and see what options or suggestions they can provide. Each Roku TV/soundbar manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: http://onntvsupport.com/#product_support-2
or call at 1-844-334-2355

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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