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[Hershey270]

Black screen with sound I reset it several times 3 different ways and nothing worked all Im getting is sound 

[RokuDanny-R]

@Hershey270

Thanks for the post.

Customer have stated that unplugging their TV for 10-15 minutes then plugging it back in resolved the issue that you are experiencing. We would recommend trying that to see if that helps.

Please keep us posted.

Thanks,

Danny