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Hershey270
Level 7

Black screen with sound tcl roku 6 series

Black screen with sound I reset it several times 3 different ways and nothing worked all Im getting is sound 

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Black screen with sound tcl roku 6 series

@Hershey270

Thanks for the post.

Customer have stated that unplugging their TV for 10-15 minutes then plugging it back in resolved the issue that you are experiencing. We would recommend trying that to see if that helps.

Please keep us posted.


Thanks,

Danny

Danny R.
Roku Forum Moderator
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